About Your VNA

Mission Statement

Lake Sunapee Region VNA & Hospice provides health care and hospice services for individuals and families in homes and community settings, fostering continuity of care across settings and enabling people to stay in their homes as long as possible.

Vision

As the leading provider of home care services in the region Lake Sunapee Region VNA & Hospice provides the best possible care to those it serves, is the best place to work and volunteer, and remains an adaptive and enduring presence.

 

Lake Sunapee Region VNA & Hospice, founded in 1970, is a not-for-profit home care and hospice agency located in New London, New Hampshire serving individuals of all ages in Grafton, Merrimack and Sullivan counties.  Agency programs and services include:

  • Home Care
  • Long Term Care
  • Health Education
  • Wellness
  • Physical and Speech Therapy
  • Occupational Therapy
  • Hospice
  • Pediatric Programs
  • Social Services
  • Home Tele-monitoring
  • Medication Monitoring
  • Community Clinics
  • Personal Support Services
We offer patients, clients and families such services through our network of registered nurses, licensed practical nurses, licensed nursing assistants, medical social workers, homemaker/ companions, and physical and occupational therapists.

We partner with physicians and hospitals throughout the region to care for patients in their homes. We are members of VNA Health System of Northern New England and of the Home Care Association of New Hampshire. We are Medicare Certified and licensed by the State of New Hampshire. We undergo quarterly benchmarking through Outcome Based Quality Indicators for the federal government and participate in Medicare’s Home Health Care Compare survey, as well as distribute patient satisfaction surveys to maintain our high standards of home care practice.

Accreditations, Memberships, and Certifications

  • Medicare
  • Medicaid
  • Licensed by the State of New Hampshire
  • National Hospice and Palliative Care Organization
  • National Association of Home Care
  • Home Care Association of NH
  • Granite United Way
  • Sullivan County United Way
  • We Honor Veterans Program
  • Rural Home Care Network
  • Grantham Area Chamber of Commerce
  • Greater Claremont Chamber of Commerce
  • Kearsarge Region Chamber of Commerce
  • Lake Sunapee Region Chamber of Commerce
  • Newport Chamber of Commerce


Make a Donation

For Easy Referrals or Inquiries

CLICK HERE for our On-line Referral Form

CLICK HERE for a printable version of our Referral Form

Simply call our care support 24 hours a day, 7 days a week at:
Phone: 603-526-4077
Fax: 603-526-4272
TDD Callers: 1-800-RELAY NH

Lake Sunapee Region VNA Values

Caring and Compassion

  • Sympathetic concern for the needs and circumstances of those we serve
  • Responsive to and respectful of those needs and circumstances
  • Holistic in our outlook and approach to caring

Excellence

  • High quality programs, services and results
  • Continuous learning and improvement
  • Innovation in what we do and how we do it
  • Skilled leadership, management and supervision

Accountability

  • To our clients and families, and to our communities
  • To each other - our staff, volunteers and Board
  • Effective stewardship of our resources

Leadership and Advocacy

  • Ethical practice, leadership and decision-making
  • Service provided without judgment or prejudice
  • Compliance with legal, regulatory and professional obligations
  • Advocacy on behalf of those we serve
  • Responsive to the changing needs of our community