Frequently Asked Questions
What are the main services offered by Lake Sunapee Region VNA & Hospice?
We offer a broad range of health care and support services to help people stay in their homes safely and independently. Our core services include:
Home Health Care: Helps patients recover from surgery, illness, injury or complications from a chronic condition in the comfort of home
Personal Care Services: Assists with daily tasks, such as bathing, grooming, light housekeeping and meal preparation, so people can continue to live in their homes independently
Hospice: Focuses on physical, emotional and spiritual comfort, so individuals with a life limiting illness can live their last phase of life to the fullest wherever they call home
Palliative Care: Concentrates on the conversations and navigation of serious illness with an emphasis on personal goals and symptom management
Do I have to be elderly or have Medicare to qualify for services?
No! We serve people from birth through their lifespan as necessary. Our focus is to help patients remain independent in their homes.
Will insurance cover my care?
Many of our services are covered by Medicare, Medicaid and commercial insurance plans, and we accept patients regardless of their ability to pay. Personal care services are largely private pay, but may be covered by Medicaid, VA benefits or long-term care insurance. Since coverage can vary, we are happy to help you navigate and better understand your policy.
I thought hospice was only for people near death?
Hospice is actually most helpful when initiated as early as possible. The longer a person receives hospice services, the more impact our team can have in making the last phase of life positive, peaceful and comfortable for the patient and the family.
Can I receive hospice care if I live in a nursing home?
Absolutely. Because hospice is a philosophy and not a place, it can be provided in your personal residence, long term care facility, assisted living facility…wherever you call home. Our staff can help you navigate the services and coverage available to you.
Can I choose which home care agency I would like to use?
Yes! It is vitally important that you speak to your discharge planner, provider or care manager and let them know which home care agency you prefer when the need arises. It is your patient right to do so.
How do I get started?
If you’re unsure whether a service is right for you or how to get started, call us at 603-526-4077 for guidance and information. We are happy to help.